As a seasoned user research leader, my portfolio showcases an impressive track record of shipping 65+ successful products, informed by over 500+ studies, and shaping 4+ research teams from zero to one.
These encompass multiple expert interviews, surveys, usability studies, JTBD studies, focus groups, journey mapping, diary studies, and contextual inquiries.
After delivering actionable insights, I conduct actionable workshops, where I help data, design, and product diverge and then converge on solutions, taking a balanced user-business approach.
As a leader, I empower my team to advance their professional growth and drive innovation in human-centered research practices.